Refund and Cancellation Policy
Last updated 15 October 2026
Credits are digital and added to your account as soon as the payment is confirmed, so all purchases are final. Credits, used or unused, are not refunded or exchanged for cash. Please use your free check and read reliability and limitations before buying. We refund only in these cases:
- Duplicate payment: if you were charged twice for the same order, the extra payment is refunded in full.
- Paid but no credits: if the payment went through but the credits did not arrive within 24 hours and we cannot add them, we refund in full.
- Failed check: if a check fails at our end, its credits go back to your account automatically. No request is needed.
We do not refund credits used for a completed check because you disagree with the result.
How to ask for a refund
Write to info@acadvista.in from your account email with the order reference. Approved refunds go back to the original payment method within 5 to 7 working days.
Cancellation
There is no subscription to cancel. Unused credits simply expire at the end of their validity.